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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I've been trying to exchange clothing for weeks now. Their website has been down for over a week.

According to Uptrends, a site that monitors website availability, Delia's is down in 7 cities in North America and 31 international cities on 1/24/18. Their customer service doesn't pick up either. Most concerning to me is 2 judgments from the SEC for failure to file timely periodic reports to the SEC, ignoring notices from the SEC, and failure to maintain a valid address with the SEC. The SEC's judgment was to revoke the registrations of Delia's and Global Energry Inc., a company affiliated with Delia's "piggybacking".

I haven't a clue what any of this means, and am not going to spend an hour trying to. I do know Delia's people were no-shows for a prehearing conference on 8/3/17, so that can't be good. I don't care or understand what their problems are with the feds., but about the money, I might be out and shoddy clothes I could be stuck with.

I hope this gives consumers pause before they buy from Delia's, if they are operating. I also hope to inform consumers looking for answers in January 2018, because I could find nothing other than information about their bankruptcy in 2014.

Product or Service Mentioned: Delias Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $225.

Preferred solution: Full refund.

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