DO NOT BUY delias Pale Jacquard Sweater

2 of 36 Delias reviews

Got this item after Christmas.Worn it right away and after about two hours of wearing it, someone noticed that there was a large hole under the left arm.

Apparently, the defected seam broke. Complained to delias, and after 10 days of no response from delias, I called in. After excuses from their Customer Service team, they finally said that since the item had been worn, they couldn't offer a return because the item was defective after wear. This is understandable if the sweater itself wasn't defective!

Who paid for a sweater for 10 minutes of use??? If I had washed this item after I got it, it would have ripped apart in the washing machine, and I wouldn't have known that the sweater was defective.

I'm never buying from delias again.Their quality is not what it used to be.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Website
Location
Delivery Service
Value for money
Advertised vs Delivered
Product or Service Quality
Customer service
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Warranty
Diversity of Products or Services
More

  • What I liked
    • Quality of their products in the past
  • What I disliked
    • Current product quality and how they handled their customers

Reason of review:
Bad quality
Preferred solution:
Full refund
Product or service
Delias Pale Jacquard Sweater
Review category
Footwear and Clothing
review #988867 by

Author wants to be contacted by the company. Learn more

Had an experience with Delias? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
2 of 36 Delias reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Delias. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Delias.
Filing a new complaint about
×